Terms and Conditions
Welcome to Arsa Mart! By accessing or using our website, you agree to abide by our terms and conditions. Please read the following carefully before making a purchase.
1. General Terms
- By using Arsa Mart, you confirm that you are at least 18 years old or have parental consent.
- We reserve the right to update or modify these terms at any time without prior notice.
- Unauthorized use of this website may result in legal action.
2. Account Registration
- To place an order, you must create an account with accurate and up-to-date information.
- You are responsible for maintaining the confidentiality of your account credentials.
- Arsa Mart is not responsible for unauthorized access to your account due to negligence.
3. Orders and Payments
- Orders are processed upon successful payment verification.
- We accept multiple payment methods, including credit/debit cards and mobile banking.
- Prices and availability of products are subject to change without notice.
4. Shipping and Delivery
- We offer delivery services across Bangladesh.
- Estimated delivery times vary based on location and product availability.
- Any delays due to unforeseen circumstances will be communicated to customers.
5. Return, Refund, and Cancellation
- Please refer to our Return Policy and Refund Policy for details on product returns and refunds.
- Orders can only be canceled within 24 hours of placement before shipment.
- Refunds for cancellations will be processed within 10 business days.
6. Intellectual Property Rights
- All content on this website, including logos, images, and text, is the property of Arsa Mart and cannot be used without permission.
- Any unauthorized reproduction or distribution of our content may result in legal action.
7. Limitation of Liability
- Arsa Mart is not responsible for any indirect, incidental, or consequential damages arising from the use of our website.
- We do not guarantee uninterrupted or error-free service.
8. Governing Law
- These terms and conditions are governed by the laws of Bangladesh.
- Any disputes arising from these terms will be settled in the courts of Bangladesh.
Contact Us
If you have any questions or concerns regarding the refund process, please feel free to contact us:
Thank you for choosing Arsa Mart – your trusted online shopping partner!